Policies
Billing Policy
Alkimos Family Practice offers mixed billing – Fees may apply to some consultations. As of October 1st 2025, our bulk billing hours for concession card holders and children under 16 years will be as usual on Monday to Friday; however, ONLY between 8am and 3:50pm (EXCLUSIONS will still apply, including: Appointments STARTING at 4pm, Nursing consumables, telephone consults, ALL walk-in appointments, weekend appointments, after-hours and public holidays - PRIVATE FEES will be charged).
We kindly request that all fees payable, are finalised on the day of your appointment.
Non-Medicare card holders - Billing Policy
All non-Medicare card holders are required to present photo ID proof instead of their Medicare Card.
All consultation fees are required to be paid upfront before seeing the doctor. If for any reason there are additional fees, these must be finalised after your consultation and a paid invoice can be provided to you on the day.
S8 drug- policy
At the Alkimos Family Practice, our S8 drug policy priorities patient safety and compliance with legal regulations.
Only qualified healthcare professionals are authorised to prescribe and dispense Schedule 8 (S8) medications, ensuring careful consideration of medical necessity and patient risk factors.
We do not prescribe S8 medications to new patients upon their initial visit, as we prioritise establishing a comprehensive medical history and assessing individual needs before considering such prescriptions. Patients receiving S8 medications receive thorough education on proper usage and disposal, while stringent documentation, monitoring, and secure storage protocols are maintained to prevent misuse or diversion.
Continuous review and communication among staff and patients ensure adherence to best practices in S8 medication management, fostering a safe and responsible healthcare environment.
Cancellation Policy
Please contact the practice to cancel any GP appointment at least 2 hours prior to your appointment and at least 24 hours prior for all Allied Health appointments. Failure to do so will result in a fee of $40.00 for missing a standard GP appointment and a full fee charged for missing any Allied Health appointment.
Walk in policy
Alkimos Family Practice provides a walk-in appointment service Monday to Friday. The availability of the walk-in appointments is subject to the doctor’s availability and appointment load.
You may be required to wait and our team can’t always give you an exact time frame however, we will do our best to advise on an estimated wait time.
Private fees apply to all walk-in appointments. This includes children under 16 years of age as well as concession card holders.
Current Fees Approximate Description
Monday to Friday 8am to 5pm
Standard Consultation: $90.00 (Rebate $43.90)
Long Consultation: $140.00 (Rebate $84.90)
All Telephone Consultations: $90.00 ($43.90)
Children and Concession Holders
Monday-Friday 8am to 3:50pm most consultations are bulk billed (exclusions apply)
Starting from 4pm:
Standard Consultation: $90.00 (Rebate 43.90)
Long Consultation: $140.00 (Rebate $84.90)